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GENERAL

I have never used you before – where do I start?

Can SidingMatch locate discontinued siding materials? 

What if my siding is very old - can you still find it? 

 Who can use SidingMatch?

Siding distributors - did you know we buy $$$ old siding literature and siding product sample cases and color rings? 

Are SidingMatch franchises available?

Are there any types of siding that you DO NOT identify?

What is your mailing address?

Where does SidingMatch get their siding information? 

SAMPLE

Why do you need a sample if I know what my siding is? 

Why is an actual sample better than a clear digital image?

How do I submit a sample? 

REPORT

What are the possible results or types of SidingMatch reports?

How does SidingMatch ‘rate’ a similar siding? 

How will you deliver my report? 

Can aluminum siding be painted? 

Can vinyl siding be painted?

How long before I receive my report? 

What if the SidingMatch report is found to be in error? 

BILLING

How do I pay for my report?

Do you accept credit card payments?

 


 

Q. I have never used you before – where do I start?

 A.  A sample should be obtained.  You can use this link to view how to remove either a metal or vinyl sample from the location you are trying to match.  Next, complete our form – both a PDF and a Microsoft Word version are available for you to complete.  Lastly, place the completed form, sample of the siding and your check into an envelope and mail it to us at SidingMatch 310 North Michigan Street, Suite 200 Plymouth IN 46563.  You will receive a confirmation of the receipt of your sample.

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Q. Can SidingMatch locate discontinued siding materials?  VIDEO

 A.  SidingMatch has an extensive list of siding materials that have been discontinued by manufacturers, but remain on distributor shelves.  This materials database is updated on an ongoing basis, and material that may have been unavailable could potentially be located for future submissions. 

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Q Why do you need a sample if I know what my siding is?  VIDEO

A. Repair siding can only be made if the Manufacturer, Series, Profile and Color names are known. Many people know only the manufacturer or color name.   What makes this even more difficult is that siding companies routinely change series and color names without changing the product – or they make changes and keep the old series or color names.  SidingMatch uses a Color Spectrophotometer to analyze the color and amount of weathering; as well as extensive comparison in our sample library to determine grain embossment match. The best reports are provide from a full profile sample – which includes top nailing hem and bottom edge.

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Q Why is an actual sample better than a clear digital image?  

A. It is much easier for SidingMatch to narrow the field of thousands of choices of siding if we can sample the color (using a color spectrophotometer) thickness (measured with micrometers) and compare grain embossment under magnification.  Digital image reports take longer to sort through the thousands of possibilities and usually include additional suggested similar sidings, thus the report requires more field comparison to decide which similar suggestion is the closest.  Digital images work well for metal sidings where painting the new siding to match the old is planned or when obtaining a site sample (destructive testing) is just not a possibility.   SidingMatch cannot identify images of vinyl materials by digital image due to vast number of color possibilities.

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Q What are the possible results or types of SidingMatch reports? 

 A.  SidingMatch report outcomes are many.  Current and discontinued status are the first determinations.  SidingMatch may also suggest sumilar Materials.  A current vinyl siding may have weathered to a point that the color aligns closer to another manufacturer’s color than to the original color. If a siding is discontinued SidingMatch can recommend and rate another manufacturers siding. The rating is graphed and based on visual characteristics such as Profile (shape), Grain (embossment), and color. Colors are compared to original color and to the current weathered color.  The intent of the report is to give the customer all the information to purchase the best siding to complete a repair. 

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Q How does SidingMatch ‘rate’ a similar siding?   VIDEO

A. A scale is included for each suggestion to provide a visual comparison for you to determin how similar the suggestion is to the sample we received.  Comparisons are given for profile, embossment (grain) and color (original and faded/weathered color).

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Q.  How will you deliver my report? 

A.  SidingMatch can email or fax your initial results to you.  All reports are then followed up with a copy by mail to the billing address.  SidingMatch will release reports only to the billing party unless authorized otherwise.

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 Q. Can aluminum siding be painted? 

 A.  SidingMatch has done extensive research into the paint-ability of aluminum siding.  Many paint companies have formulated paints specifically for aluminum applications.   Most aluminum siding manufacturers provide information on how to paint their materials.  For more information click here for a link to our paint information.

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Q. What if my siding is very old - can you still find it? 

A. sidingMatch utilizes the most innovative color technology to interpret the current color of samples submitted.  Once evaluated, the color composition is compared to all currently available colors and the most similar suggestion is then determined.  A siding may be available in the color that was originally offered, but the best match may come from a different manufacturer and/or series. 

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Q.  Can vinyl siding be painted?

A.  Yes!  With appropriate preparation vinyl siding can be painted with excellent results.  Paint manufacturers are a great resource for you if this is something that you are considering.  We have compiled information from paint and siding manufacturers.  You can access this information by clicking here.

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Q. How do I submit a sample? 

 The best reports come from complete samples in full height (including nailing hem and bottom edge) of between 4 to 6 inches in width to show the embossment pattern.  A sample should be removed from the damaged area so that the color is an accurate representation of the material needed.  Samples can be sent by the method of your choosing – USPS or the expedited carrier of your choice (UPS, FedEx, Airborne, DHL, etc.).

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Q. How long before I receive my report? 

 A. Standard reports are available 5 days after receipt of your sample at a fee of $100 per submission.  Expedited reports are available within 48 business hours after receipt of your sample at an additional fee of $50. 

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Q.    Who can use SidingMatch?

 A.  SidingMatch is a resource that is available to anyone looking to solve a siding identification problem.  Homeowner, contractors, insurance adjusters, restoration specialists, and others can utilize us when trying to solve a siding match problem.  Our independent, third party reports provide you with impartial information and give you distributors close to your project location. 

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 Q.  How do I pay for my report?

 A.  SidingMatch will invoice insurance companies, and others that have developed a relationship with us.  If you are new, or have only used SidingMatch a few times, we will gladly accept your payment by check with your sample submission. 

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Q.  Do you accept credit card payments?

A.  At this time we are unable to accept credit card payments.

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Q. What if the SidingMatch report is found to be in error? 

A. Siding Match reports are based on the information you provide, but in the real world, mistakes can be made.  If we determine that we provided inaccurate identification of your sample, you will receive a refund of the matching fee.

 Siding Match strongly recommends that you obtain the suggested material for on-site comparison prior to ordering.  We offer a 2 week siding sample rental for an additional fee, as well as video comparison services that can show differences in profile and embossment without the need to obtain a sample. 

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Q. Siding distributors - did you know we buy old siding literature and siding product sample cases and color rings? 

 A. To determine if your samples and/or product literature are needed by SidingMatch, please contact us with information about the siding sample cases or product binders you have - email us at salvage@sidingmatch.com or fax at 574-936-7883.

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Q. Are SidingMatch franchises available?

 A.  No.  Siding samples are relationally compared to our database and actual siding library, which cannot be duplicated offsite.  Our matching capacity is easily duplicated within our servers network and we currently match samples from all 50 states and Canada from our location in the ‘heartland’. 

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Q.  Are there any types of siding that you DO NOT identify?

 A.  SidingMatch does not identify Hardboard or wood siding but will assist by leading you to those who do.   

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Q. What is your mailing address?

 A. 310 N Michigan Street Suite 200 Plymouth IN 46563

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Q. Where does SidingMatch get their siding information?   VIDEO

A.  SidingMatch has compiled the most comprehensive collection of discontinued siding material and literature available. We have compiled a all this information, data and digital images into a sophisticated one of a kind program that allows Siding Match to quickly and accurately access, identify and if needed find the most similar siding or location of remaining stock for vinyl, steel and aluminum siding.  We have developed a strong relationship with current siding manufacturers and receive up to date literature and samples to maintain a current listing of continually changing available siding materials. 

 We also purchase old siding literature and sample cases.  If you have access to materials that may be an addition to our collection, please contact us at salvage@sidingmatch.com or at 1-888-936-8424 extension 110 to determine if your material would be a good addition to our collection.

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